How to Attract Customers and Keep Them Forever

Marketing Podcast with Joey Coleman
Podcast Transcript

How to Attract Customers and Keep Them Forever

How to Attract Customers and Keep Them Forever

My guest with this week’s bout of the Duct Tape Marketing Podcast is Joey Coleman. He is Chief Enjoy Composer at Design Symphony. He and I also discuss his new guide, never ever drop a person once again, which covers the 8 stages your buyer has got the possible to visit through included in their particular consumer trip therefore the 6 resources you need to use throughout that trip to produce experiences that are remarkable your prospects.

Coleman helps businesses keep their clients. As a keynote presenter, workshop frontrunner, and expert, he helps organizations design imaginative how to engage customers – especially when you look at the First that is crucial( Days® of this consumer lifecycle.

He has got an background that is eclectic features seen him safeguard “alleged” criminals, offer customized study to Fortune 500 professionals, battle across the Great Wall, juggle while watching Taj Mahal, emcee charity deals, operate in the White home, sing a solamente during the Kennedy Center, and journey to 48 nations (and counting).

Questions We ask Joey Coleman:

  • What could be the distinction between customer care and consumer knowledge?
  • Where does the client knowledge role squeeze into a business?
  • What can a customer that is bad price a business?
  • What you’ll find out in the event that you give a listen:

    • Why the first 100 times of the client commitment are important
  • How to approach the client knowledge if you’re just starting out
  • Where automation and optimization squeeze into the client knowledge
  • Key takeaways from the episode and more about Joey Coleman: